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About Us — Global Ship Line
About Global Ship Line

Global reach, run by people who answer the phone.

We started as a two-person customs desk in Houston. Fourteen years later, we route freight across 120+ countries — but the job hasn't changed: get your shipment where it's going, and tell you the truth about it along the way.

GlobalShipLine operations team meeting around a table
2011 Founded in Houston, Texas — still headquartered here today.
Aerial view of a shipping container yard
Our Story

Built one shipment at a time

Global Ship Line opened its doors as a small customs brokerage handling import paperwork for Gulf Coast manufacturers. We added trucking because our clients needed a way to move freight once it cleared customs — then ocean, air, and rail, for the same reason: shippers kept asking us to take on the next leg.

Nothing about that has changed. We still build services around what shippers actually need, not the other way around.

01
2011

Founded as a customs brokerage

Global Ship Line opens in Houston, TX, filing import documentation for regional manufacturers.

02
2014

Ground & trucking network launches

A vetted carrier network is built to move freight the last mile after customs clearance.

03
2017

Ocean freight added

FCL and LCL booking begins across Transpacific and Transatlantic trade lanes.

04
2019

Air freight & 24/7 ops desk

Time-critical air cargo service launches alongside a round-the-clock operations center.

05
2022

International offices open

Regional hubs open in Rotterdam and Singapore to support direct-lane freight overseas.

06
2025

15 million shipments moved

Global Ship Line crosses 15M cumulative shipments across all four transport modes.

What We Stand For

Four things we don't compromise on

These aren't values we picked for a wall poster. They're the standard our account managers are measured against every quarter.

Business handshake representing a partnership agreement

Reliability

98.6% on-time delivery isn't an average we round up to — it's the number we report, good quarter or bad.

Transparency

Live tracking and plain-language pricing — no line items you have to call to get explained.

Precision

Customs filings, weight declarations, and routing decisions checked twice before they're final once.

Global Reach

120+ countries served through partners we've vetted ourselves, not sourced from a spot-market board.

By The Numbers

Fourteen years, measured in freight moved

0
Years in business
0
Employees worldwide
0
Warehouse space managed
0
Global offices
Leadership

The team accountable for your freight

Portrait of Elena Cross

Elena Cross

Chief Executive Officer
Portrait of Marcus Whitfield

Marcus Whitfield

President, Global Operations
Portrait of Andre Bassong

Andre Bassong

Chief Financial Officer
Portrait of Patricia Lindqvist

Patricia Lindqvist

Chief Compliance Officer
Global Presence

Six offices, one accountable team

Every office is staffed by Global Ship Line employees — not a licensed agent operating under our name.

Modern glass office building exterior
Headquarters

Houston, USA

Customs, ground & executive offices

Regional Hub

Los Angeles, USA

West Coast ocean & drayage operations

Regional Hub

New York, USA

East Coast ocean & air operations

International

Rotterdam, NL

European ocean freight gateway

International

Singapore

Southeast Asia trade lane hub

International

Shanghai, CN

China origin operations & sourcing support

Certifications & Compliance

Licensed and audited, not self-declared

C-TPAT Certified
U.S. Customs supply chain security
FMC Licensed NVOCC
Federal Maritime Commission
ISO 9001:2015
Quality management systems
Customs Bonded
Licensed U.S. customs broker
Responsible Freight

Moving freight without moving it carelessly

Lower-emission routing isn't a separate service tier — it's a factor in how we plan every lane, alongside cost and transit time.

  • Rail-first routing offered on eligible long-haul lanes
  • Container consolidation to cut empty-space transit
  • Route optimization software on every ground lane
18%
Fewer empty miles since 2022
30%
Rail share of eligible long-haul freight
100%
Consolidated LCL bookings
6
Offices on optimized delivery routing

Want to work with a team like this?

Tell us what you're shipping. We'll show you exactly who handles it, from quote to final delivery.

Ready to move freight with confidence?

Get a tailored logistics quote from our team, usually within one business day.

Request a Quote