The terms and conditions that govern your access to and use of the Global Ship Line website and services.
By accessing or using the Global Ship Line website, requesting a quote, submitting a shipment, or otherwise using our services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.
You must be at least 18 years old and capable of forming a legally binding contract to use our services. By using our website, you represent that you meet these requirements and that any information you provide to us is accurate and complete.
Global Ship Line provides freight forwarding, transport, and logistics services, including shipment booking, tracking, and customer support. Features, routes, pricing, and availability may vary by region and are subject to change without notice. We reserve the right to modify, suspend, or discontinue any part of our services at any time.
If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
When using our website and services, you agree not to:
Estimated delivery times, tracking updates, and quotes provided through our website are estimates only and are not guaranteed unless expressly stated in a separate service agreement. You are responsible for accurately declaring the contents, value, and destination of any shipment. Global Ship Line reserves the right to refuse, delay, or cancel any shipment that violates applicable laws, customs regulations, or our acceptable use standards.
Note: Specific shipment terms, liability limits, and insurance options for individual bookings are governed by the separate bill of lading or service agreement issued at the time of shipment, which takes precedence over this general policy for that transaction.
Fees for our services are based on the rates in effect at the time of booking and may include additional charges for customs duties, fuel surcharges, storage, or special handling. All fees are due according to the payment terms provided at booking or invoicing. Late or unpaid balances may result in service suspension or the assessment of additional charges.
All content on our website, including text, graphics, logos, and the Global Ship Line name and marks, is the property of Global Ship Line or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our prior written consent.
Our website may contain links to third-party websites or rely on third-party carriers and service providers to fulfill shipments. We do not control and are not responsible for the content, practices, or performance of any third party. Your use of third-party services is subject to their own terms and policies.
Our website and services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free of harmful components.
To the fullest extent permitted by law, Global Ship Line shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of our website or services. Our total liability for any claim arising out of these terms or our services will not exceed the amount you paid to us for the service giving rise to the claim.
You agree to indemnify and hold harmless Global Ship Line, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your use of our website or services, your violation of these terms, or your violation of any rights of a third party.
We reserve the right to suspend or terminate your access to our website or services at any time, with or without notice, for conduct that we believe violates these terms or is otherwise harmful to other users, us, or third parties. You may also stop using our services at any time.
These Terms of Use are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Houston, Texas.
We may update these Terms of Use from time to time to reflect changes in our services, business practices, or legal requirements. We encourage you to review this page periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated terms.
Reach out to our team and we'll get back to you as soon as possible.
Get a tailored logistics quote from our team, usually within one business day.
